Cebu Pacific Advisory Resumption of domestic passenger flights to and from Manila
Cebu Pacific and Cebgo will resume the following domestic passenger flights to and from Manila on August 19, 2020, following the announcement of General Community Quarantine (GCQ) over Metro Manila and adjacent provinces.
| Route | Frequency |
| LUZON | |
| Manila –Cauayan-Manila | Every Tue / Thu / Sat / Sun |
| Manila – Legazpi – Manila | Every Tue / Thu / Sat / Sun |
| Manila – Masbate – Manila | Every Mon / Wed / Fri |
| Manila – San Jose-Manila | Every Tue / Sat |
| Manila – Virac – Manila | Every Mon / Fri |
| VISAYAS | |
| Manila- Bacolod – Manila | Every Tue /Thu |
| Manila- Cebu – Manila | 10x weekly |
| Manila – Boracay – Manila | Every Tue / Thu / Sat |
| Manila – Dumaguete – Manila | Every Wed / Thu |
| Manila – Iloilo | Every Tue |
| Iloilo – Manila | Every Tue / Thu / Sat |
| Manila – Kalibo – Manila | Every Wed / Sat |
| Manila – Roxas | Every Thu |
| Roxas – Manila | Every Thu / Sat |
| Manila – Tacloban – Manila | 2x daily |
| MINDANAO | |
| Manila – Butuan – Manila | Every Mon / Wed / Fri / Sun |
| Manila – Cagayan de Oro –Manila | 18x weekly |
| Manila – Cotabato – Manila* | 1x daily |
| Manila – Davao – Manila | Every Mon / Wed |
| Manila – Dipolog – Manila | 1x daily |
| Manila – General Santos – Manila | Every Mon / Thu |
| Manila – Ozamiz – Manila | Every Tue / Thu / Sat |
| Manila – Pagadian – Manila | 10x weekly |
| Manila – Zamboanga – Manila | Every Wed / Fri |
*subject to government approval
CEB will continue to operate the following flights from its other hubs:
- Cebu – Clark – Cebu, every Tuesday and Saturday
- Cebu – Davao – Cebu, every Tuesday
CEB also intends to operate the following international flights:
| Frequency | ||
| 5J 18 | Manila-Dubai | Every Sun /Thu |
| 5J 19 | Dubai-Manila | Every Mon / Fri |
| 5J 194 | Manila-Seoul (Incheon)* | Every Thu |
| 5J 5059 | Tokyo (Narita)-Manila* | Every Thu (Aug 20) |
| 5J 807 |
Manila-Singapore* |
Every Mon / Wed / Sat (Aug 20-26) |
| 5J 808 |
Singapore-Manila* |
Every Tue /
Thu / Sun (Aug 21-27) |
| 5J 314 | Manila-Taipei* |
Every Tue /
Fri / Sun (Aug 21 to 25) |
| 5J 315 | Taipei-Manila* |
Every Mon /
Wed / Sat (Aug 22 to 26) |
*subject to government approval
Cebu Pacific posts international flight schedule beginning August 19, 2020.
All other Cebu Pacific and Cebgo flights not included above remain suspended during this period.
Flexible options for guests
Passengers on cancelled flights have the following options:
- Unlimited rebooking
Rebook to any travel date within three (3) months from original flight, with change (rebooking) fees and fare difference waived. If travel is after three (3) months, change fees are waived, but minimal fare difference may apply. - Two-year Travel Fund
Place the full cost of the ticket in a Travel Fund, or a virtual wallet with Cebu Pacific. Valid for two (2) years, the Travel Fund can be used to pay for flights up to a year out, or purchase add-ons (e.g. baggage allowance, seat selection, etc.) - Full refund
Passengers on cancelled flights are entitled to a full refund. However, due to the unprecedented volume of requests for refunds, the process may take up to five (5) billing cycles.
Any one of these options can be availed by managing bookings online via the Cebu Pacific website (https://bit.ly/CEBmanageflight). Customers who booked through travel agencies or online booking sites must coordinate with them to manage their bookings or claim refunds.
This is a developing situation. We may adjust flights depending on government regulations. We will contact passengers through the email addresses and mobile numbers provided upon booking for any information regarding their flights. We shall also provide updates through our website and official social media accounts.
For questions or concerns, passengers can send a message via https://bit.ly/CEBrequest
For more information, frequently asked questions may be found here: https://bit.ly/CEBFlightReminders
